This can be quite a difficult and confusing situation for you. While you may feel that changing suppliers will be a big decision, sticking to the same person or company can cause more harm than good and ultimately cause you to lose your customer base.
As this article, we list a few factors that help you decide to change your existing supplier and move to a new one.
Inconsistent quality:
Have you noticed that the quality of poly bags has reduced?
1
Irregular deliveries:
Your customers will be unhappy if you cannot deliver the goods on time…
2
Wrong deliveries:
If your supplier is delivering the wrong products…
3
Price fluctuation:
Pricing is the important factors that dictates the success and failure of a company.
4
Increased customer complaints:
Your customer is the person who ultimately uses your poly bags.
5
Inconsistent response:
For a good client-customer relationship, a timely response is very important.
6
Poor customer service
Every supplier must have an efficient customer service department…
7
Employee feedback:
In situations where you don’t directly deal with the suppliers…
8
Have you noticed that the quality of poly bags has reduced? Are you receiving damaged products with increased frequency? It is definitely time to look for somebody new.
Most companies and individuals perform well initially, but lax can set it over time, resulting in lower quality products.
This is something you do not want to deal with on a regular basis. Reduced quality from suppliers will have a negative influence on your reputation.
Inconsistent quality is the biggest warning sign that it is time to part ways with your supplier.
- Inconsistent quality:
2. Irregular deliveries:
While inconsistent quality is one side of the coin, unreliable deliveries are the other. Your customers will be unhappy if you cannot deliver the goods on time, affecting your business. The right polybag supplier understands the consistency is the key to their and your success.
3. Wrong deliveries:
While irregular deliveries are one issue, if your supplier is delivering the wrong products, it becomes a logistical nightmare for you, adding to your existing headaches.
A company that cannot guarantee correct deliveries isn’t worth continuing with.
4. Price Fluctuation
Pricing is one of the important factors that dictates the success and failure of a company.
If your supplier is changing prices without prior intimation, it can create an unnecessary financial burden on you which you will be forced to transfer to your customers.
Your supplier can increase costs, but letting you know beforehand and explaining the reasons should be the hallmark of a professional supplier who knows his jobs.
A supplier not adhering to proper pricing must be changed as soon as possible.