Frequently Asked Questions
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No. Every order is made to the buyer's spec, so the price depends on resin, size, thickness, print, packing and quantity. Send us your spec or a photo of the bag you buy now and we will quote it. If you are not sure of the spec, tell us what the bag is for and we will suggest one.
HDPE, LDPE, LLDPE and MDPE for most bags and films, PP/OPP for clear cello bags, and CPE, HDPE or LDPE for gloves. We can add UV stabilizer for outdoor film and match your color.
Yes. We can supply bags with EPI or d2w additives, or made with Braskem's sugarcane-based polyethylene. Rules on "biodegradable" claims differ from country to country, so tell us where the bags will be sold and we will tell you which option fits.
Yes, up to 8 colors by gravure printing. Each design needs its own set of printing plates, though items that share a design and size can sometimes share plates. We keep plates for up to two years, so a reorder within that time has no new plate charge.
Yes. Bags for food contact are made from resin that complies with FDA 21 CFR 177.1520.
Both. US buyers usually give sizes in inches, thickness in mil and trash bags by can size in gallons; European buyers use millimetres, microns and litres. Send whichever you use.
Yes, samples are free. Tell us the product and size you need, and for a custom size or print we make a pre-production sample for your approval once the order is confirmed.
It depends on the product, the size and whether the bag is printed. The minimum applies to each SKU, size and design, so different items can't be combined to reach it. Send us your list and we will tell you the minimum for each item.
Usually 4–6 weeks for a first order and 3–4 weeks for a repeat order, counted from sample approval.
Our plants work to Japan's JIS standard and ISO 9001, and every item carries a tracing number for quality control. During the order we send photos from extrusion, printing, cutting, packing and loading. You or a third-party inspector are welcome to check the goods before the container is loaded.
Custom items can't be returned, but if a defect is our fault we will make it right. Send us photos of the problem and the tracing number on the item so we can trace it to the production run.
FOB, CFR or CIF. Tell us your destination port and we will quote the freight together with the goods.
Orders are paid by T/T or L/C. With T/T, a deposit is paid when the proforma invoice is signed and the balance before shipment, after you receive photos of the finished goods. An L/C without a deposit is also possible.
Still have a question? Send it with your quote request or WhatsApp us at +84 898 545 893.